Legal Information

Governing policies for MentoriumAI mentorship platform

Terms of Service

Last Updated: 12/07/2024

1. Introduction

Welcome to MentoriumAI! These Terms govern your use of our AI-powered mentorship platform. By accessing MentoriumAI, you agree to these Terms. We may modify these Terms at any time, and your continued use constitutes acceptance of changes.

2. Platform Description

MentoriumAI provides intelligent mentor-mentee matching, virtual meeting facilitation, and progress tracking tools. While we facilitate knowledge sharing, we don't guarantee specific outcomes from mentorship relationships.

3. User Responsibilities

You must provide accurate information and maintain account security. You agree to:

  • Keep all mentorship communications professional and respectful
  • Not share confidential or proprietary information
  • Comply with all applicable laws and regulations
  • Not attempt to reverse-engineer or misuse our AI systems

4. Subscription Plans

MentoriumAI offers various subscription tiers. Payments are non-refundable except where required by law. You may cancel anytime, with access continuing through the paid period.

5. Intellectual Property

All platform content, algorithms, and materials are owned by MentoriumAI. Mentors retain rights to their original materials shared during sessions.

6. Limitation of Liability

MentoriumAI isn't liable for mentorship outcomes or advice provided by mentors. We don't verify mentor qualifications - users must exercise their own judgment.

7. Termination

We may suspend accounts violating these Terms. Users may delete accounts by contacting support@mentoriumai.io.

Privacy Policy

Data We Collect

To provide our services, we collect:

  • Account registration information
  • Profile details (skills, experience, goals)
  • Meeting scheduling and attendance data
  • Platform usage analytics

How We Use Data

Your information helps us:

  • Facilitate mentor-mentee matching
  • Improve our AI algorithms
  • Provide customer support
  • Enhance platform security

Data Protection

We implement industry-standard security measures but cannot guarantee absolute security. We don't sell your personal data to third parties.

Your Rights

You may request access to or deletion of your personal data by contacting privacy@mentoriumai.io.

Acceptable Use Policy

When using MentoriumAI, you agree not to:

  • Harass, discriminate against, or harm other users
  • Share illegal, offensive, or harmful content
  • Attempt to access other users' accounts
  • Use the platform for commercial solicitation
  • Disrupt platform operations or security

Violations may result in immediate account termination.

Contact Us

For legal inquiries or to report violations:
Email: legal@mentoriumai.io
Address: [155 N LAKE AVE STE 800 PASADENA CA 91101 PASADENA]

For general support: support@mentoriumai.io